Taxis And Private Hire Vehicles
Taxis (black cabs) have a light on the front displaying the word 'TAXI' when this light is lit Orange it means the Taxi is available for hire. The requested journey is given to the driver.
Taxis can be:
- Hailed in the street
- Booked in advance
- Found at marshalled ranks
- Found at designated ranks
Taxi fares are displayed on the taxi meter and paid at the end of the journey. Taxi sharing schemes also help passengers going to the same place.
London Cab Fares and Tips
Fares are metered, and there is a minimum charge of £2.40. Additional charges apply when you take a black cab from Heathrow, book by telephone and on Christmas Day and New Year's Eve. Many black cabs accept payment by credit or debit card but check with the driver before the trip starts. Card payments attract additional charges.
When tipping a driver you can tip as much as you want.
Black Cab Accessibility
All black cabs are wheelchair accessible and carry assistance dogs at no charge. Most taxis have additional assistance aids for travellers including the following.
- Swivel Seat
- Intermediate Step
- Seat Sight Patches
- Large Coloured Grab Handles
- Induction Loop
The assistance aids listed above may vary from Taxi to Taxi
Below is a list of the locations for Official Taxi Ranks for the Hire Of licensed London Black Cabs. The best location for the hire of a black cab is from the taxi rank at East Croydon, you will also find taxis available to hire from the street's around Croydon.
Official Taxi Ranks for the Hire Of licensed London Black Cab
East Croydon Train Station Taxi Rank (Cherry Orchard Road)
Park Street - between the hours of 18.00-06.00
South End - between the hours of 19.00-03.00
Station Road, South Norwood
Waddon Way (Hilton Hotel), Waddon
Woburn Avenue, Purley
Licensed Private Hire Vehicles and Minicabs in Croydon
Private hire covers a wide range of services including Local Mini Cab companies to chauffeur driven limousines.
Private hire vehicles and minicabs must be booked by telephone, at an office or email. Licensed minicab companies can offer a cheaper alternative to the London Black Cab, while their fares are generally reasonable the fare is not shown on a meter. Instead you should ask how much the trip will cost when making your booking. If you wish to make a booking for a private hire vehicle or minicab this information can be found on the Croydon Guide Business Directory or from local hotels and business will have a list of reputable licensed operators. You can also find mini cab offices situated around Croydon. All licensed private hire vehicles have a distinctive Transport for London license disc in the front and rear windows.
Licensed Private Hire Vehicles Accessibility
A varied range of cars are used as private hire vehicles you should check with the operator whether their vehicles meet your accessibility requirements when you make a booking.
Private hire vehicles carry assistance dogs at no extra charge, you may wish to mention when making your booking that you will have an assistance dog with you.
Stay Safe in Croydon
Unbooked minicabs are illegal, you may be approached by minicab drivers also known as touts seeking passengers or offering a service; avoid this as these are unsafe, unlicensed, uninsured and illegal and you put yourself and other passengers in danger if you use these services. Booking your minicab with a licensed minicab company guarantees that your trip will be carried out by a licensed driver in a licensed vehicle. It also means that a record is kept of your journey, your driver and the vehicle used. Therefore, in the event of any problems, the driver can be traced.
Only taxis (black cabs) can be stopped (hailed) by customers and can pick up off the street. Even minicabs lined up outside pubs and clubs and other businesses are breaking the law if they accept your fare without a booking being made first.
Many clubs have licensed minicab operators inside who can take your booking. Check with staff to see if a minicab service is available.
Stay Safe with Cabwise
Download TFL's free CabWise app for iPhone and Adroid at www.tfl.gov.uk/cabwise
Or you can text CAB to 60835*, and you'll receive two minicab numbers and one taxi (black cab) number straight back to your mobile phone by text. You don't need to say where you are as your location is plotted using GPS. (*The text service will cost you 35p per enquiry plus standard text message rate. Roaming rates apply to overseas networks.)